Talking Point Cards DO offer refunds on one of the following two conditions:
If your product did not arrive, send us a message at support@talkingpointcards.com with your order ID, and if it has not arrived after 30 days or 45 days (depending on shipping destination as noted above) (1) we will issue you a refund or send an identical replacement product, whichever you want (2).
If your product arrived defective or damaged, send us a message at support@talkingpointcards.com with your order ID and a picture of the damaged product within 30 days from the date of purchase if the product was shipped to a USA address, or within 45 days if the product is shipping to a non-USA address (1). We will review it, and if approved will either issue you a refund or send you an identical replacement product, whichever you want (2).
(1) If you submit a claim for non-arrival or damage after the 30 days or 45 days (depending on the shipping address as noted above), you are ineligible for a refund or replacement unless otherwise agreed. If your picture is insufficient to prove the pre-arrival damage to the product, we will ask you to submit another picture. If after the second attempt we cannot see any damage we will close the request without refunding.
(2) Talking Point Cards reserves the right to decide unilaterally if we provide a refund or replacement, including (but not limited to) in the case of repeated claims and/or inventory concerns.
“Do yourself a favor and BUY THESE! We've been married for years. I'm not exaggerating when I say these have been the absolute best thing for our relationship”
- Ashley L.
“These cards are so wonderful! We got some good laughs out of this and it was a true refreshing change compared to our previous casual conversations. It gave us something different to talk about outside the typical operational 'how was your day' type of-conversations!”
- Sarah G.
“I purchased this as a fun way to start different/ interesting conversations during a road trip. I draw a card and asked my partner a question and after she answered I answer the same question. Some questions made us laugh, some brought up childhood memories we had forgotten, some conversations got really deep and serious. We probably only went through 15 cards so far and we can't wait for our next road trip!”
- Mike H.
“They are very thought provoking questions and have been a great accompaniment for my wife and I when spending time together. When we were first married 20+ years ago we used to have a book with questions like this that we really enjoyed and it helped us to better know and understand each other on a deeper level. These cards are like having a honeymoon all over again!”
- Jane S.