Our Team

Meet Our Team

Ben Jones

Founder

Background

I've been very happily married for 13 years and am a father of 3 tireless boys. I started Talking Point Cards to help families connect better after seeing the drift apart due to technology. Each day this passion gets renewed from reading the stories of our customers - it's great!

Fun Fact

I once had to wrestle a kangaroo to stop it stealing my sons lunch.

Question

My favorite question: "If you could add a pocket to any part of your body, where would it be, and what would you use it for?"

Adam Milikins

Marketing Manager

Melbourne, Australia

Adam Milikins

Marketing Manager

Background

I have been in eCommerce for 12 years and a parent for even longer. Working with a company that is commited to improving relationships around the world is the pinnacle of my career and allows me to make a real difference where it counts - at home.

Fun Fact

Fun fact about me: I am a certified Technical Scuba Diver with well over 1000 dives logged - my deepest being 75 metres.

Question

What kind of legacy do we intend to leave behind for our children?

Caitlin Ramrakha

Product Development & Community

New York, USA

Caitlin Ramrakha

Product Development & Community

Background

Hailing from Sydney, Australia I’ve spent the last 10 years living in America across San Francisco and New York, working in product marketing across products and brands that bring people together over videos, groups, music and news at Facebook, Spotify and The New York Times. It’s such a joy to now bring that passion to a product that connects people IRL in the places we most need it: our families, friendships, relationships, congregations and teams.

Fun Fact

I’ve travelled to every continent except Antarctica, and seeing the penguins there is definitely next on my list!!

Question

If you could make one serious change in the world, what would it be? (Resilience)

Fiona Hernandez

Amazon Manager

Victoria, Philippines

Fiona Hernandez

Amazon Manager

Background

I grew up in a family-oriented environment, which shaped me to become a very dedicated family person who loves caring for my loved ones. I’m also a fur mom to 8 cats and 2 dogs (plus 6 of the neighbors’ dogs!). I started my career in e-commerce during the pandemic and have always hoped to work with a team that’s considerate, kind, and hard-working. I’m thrilled to have found this team, as Talking Point Cards’ values resonate with my own, particularly regarding the importance of maintaining strong relationships with family.

Fun Fact

I love scuba diving to clear my mind! It’s always fascinating to explore the underwater world, but I do still get (a bit) scared when I see an unrecognizable sea creature heading towards me (or if a seaweed suddenly touches me!). I started diving out of curiosity and eventually grew to love it, making it a hobby whenever I get the chance. So I’m planning to start getting my certifications next year (2025)!

Question

“What smell or sound immediately takes you back to childhood?” (Generations)

Mary Sy

Customer Service Support

Manila, Philippines

Mary Sy

Customer Service Support

Background

I am a Mother of 3 children (2 girls and 1 boy) with 5 yrs age gaps. I've been in Customer Service for 10 yrs now. Handled blended accounts with voice, chats and emails. I was once appointed as an acting team manager and handled 13 agents in a financial account. Also, worked as a Senior Recruiter in an RPO company and did end-to-end recruitment for licensed U.S applicants/candidates.

Fun Fact

Fun fact about me: I once had an addiction in BTS merchandise (a Korean Boy group). I bought their albums, photo cards and many more collectibles as long as it's connected to them.

Question

"Where do you feel safest?"

Sherry Marcelo

Customer Service Support

Manila, Philippines

Sherry Marcelo

Customer Service Support

Background

I have been married for 18 years and am a mother to 3 children: 1 girl and 2 boys, with an age gap of 5 and 13 years. I have handled various accounts such as customer service (voice, email, and chat), tech support, travel specialist, AI support, and quality analyst. I also managed my own team of 23 agents as team support. I did all this within 9 years.

Fun Fact

Fun fact about me: During the COVID-19 pandemic, a lockdown was declared, and on the day that transportation was suspended, I was at the office. To get home to my family, I walked from the office to my house, which was 13 km. Since then, I told myself I would never do that again.

Question

What's that one hilarious thing you did as a kid that your family still can't stop talking about.

Sarah Maude

Customer Service Support

Alberta, Canada

Sarah Maude

Customer Service Support

Background

I am a mother of 2 adventurous children; 1 boy and 1 girl. I worked for a bank for 8 years and in the evenings I worked a second job so I could live by myself, until a job opening for full-time at the women's shelter I worked in the evenings for opened up and was offered to me, my heart was drawing me to that position (was a big decision leaving the bank ) I am a very compassionate person that thrives on helping people so I took the job. After having my children this amazing opportunity was put before me to come work for Talking Point Cards , I pinch myself sometimes wondering how I got so lucky to be able to join this team.

Fun Fact

Fun fact about me is I have to be outside daily, I enjoy walking or bike riding everyday to keep a clear head .

Question

What are you most proud of?

Julia Ouspenska

Design Lead

Sydney, Australia

Julia Ouspenska

Design Lead

Background

I am a visual communicator, with a background in art and creative direction for product marketing and advertising, particularly for global brands. I started out my professional journey at Stellenbosch University in South Africa. Since then I’ve been lucky enough to travel, as well as live and work around the globe (on five different continents), experiencing and learning closely about different cultures, people and food. At Talking Point Cards, we are all about communication and building strong, healthy relationships. Here I am able to apply all aspects of my professional experience and learnings daily, working within a strong supportive team. I am also a mom of a teen, and my free time these days is mostly spent cheering at sport fields.

Fun Fact

I am an avid Formula1 fan, and on my bucket list is a visit to Autodromo Nazionale di Monza F1 circuit in Italy.

Question

My favourite question from Teens pack: “Who (or what) do you think defines who you are?”

Currency

Our Team

A rich tapestry

Meet Our Team

Blog posts

How To Strengthen Family Bonds With Talking Point Cards

How Conversation Cards Bring Friends Closer Together

Top 5 Couples Card Games for Date Night

Top 10 Fun Card Games for Kids of All Ages

Currency

Our Team

A rich tapestry

Meet Our Team

Ben Jones

Founder

Ben Jones

Founder

Background

Fun Fact

Question

Adam Milikins

Marketing Manager

Adam Milikins

Marketing Manager

Background

Fun Fact

Question

Caitlin Ramrakha

Product Development & Community

Caitlin Ramrakha

Product Development & Community

Background

Fun Fact

Question

Fiona Hernandez

Amazon Manager

Fiona Hernandez

Amazon Manager

Background

Fun Fact

Question

Mary Sy

Customer Service Support

Mary Sy

Customer Service Support

Background

Fun Fact

Question

Sherry Marcelo

Customer Service Support

Sherry Marcelo

Customer Service Support

Background

Fun Fact

Question

Sarah Maude

Customer Service Support

Sarah Maude

Customer Service Support

Background

Fun Fact

Question

Julia Ouspenska

Design Lead

Julia Ouspenska

Design Lead

Background

Fun Fact

Question

Deb

Operations Manager

Evan Keene

Copywriter

Blog posts

How To Strengthen Family Bonds With Talking Point Cards

How Conversation Cards Bring Friends Closer Together

Top 5 Couples Card Games for Date Night

Top 10 Fun Card Games for Kids of All Ages