Have Questions about Shipping?
Click on some of the most frequently asked questions below to see if we have your answer.
Within the continental United States:
Shipping is FREE for orders including Conversation Starter Packs and Decluttering Packs
For all other orders, shipping is FREE for orders >$40 USD
For non-Conversation Starter orders <$40 USD, shipping varies from $6.95 - $11.95 depending on location and order quantity.
Standard flat rate shipping is delivered after 4–8 business days in transit. Express flat rate shipping is available for an additional fee. You’ll receive your tracking number as soon as your order ships.
Within Canada:
Shipping is FREE for orders including Conversation Starter Packs and Decluttering Packs
For all other orders, shipping is FREE for orders >$75 CAD
For non-Conversation Starter orders <$75 CAD, shipping varies from $14.95 - $20.95 depending on location and order quantity.
Standard flat rate shipping is delivered after 4–8 business days in transit. Express flat rate shipping is available for an additional fee. You’ll receive your tracking number as soon as your order ships.
Within Australia:
Shipping is FREE for orders including Conversation Starter Packs and Decluttering Packs
For all other orders, shipping is FREE for orders >$80 AUD
For non-Conversation Starter orders <$80 AUD, shipping varies from $16.95 - $21.95 depending on location and order quantity.
Standard flat rate shipping is delivered after 4–8 business days in transit. Express flat rate shipping is available for an additional fee. You’ll receive your tracking number as soon as your order ships.
Within the United Kingdom:
Shipping is FREE for orders including Conversation Starter Packs
For all other orders, shipping is FREE for orders >£60 GPB
For non-Conversation Starter orders <£60 GPB, shipping varies from £7.95 - £11.95 depending on location and order quantity.
Standard flat rate shipping is delivered after 4–8 business days in transit. Express flat rate shipping is available for an additional fee. You’ll receive your tracking number as soon as your order ships.
For all other locations:
Shipping is FREE for orders >$75 USD
For non-Conversation Starter orders <$75 USD, shipping varies from $16.95 - $21.95 depending on location and order quantity.
Standard flat rate shipping is delivered after 4–8 business days in transit. Express flat rate shipping is available for an additional fee. You’ll receive your tracking number as soon as your order ships.
Please allow 1-2 business days for your order to process and ship, then the full estimated delivery window for receipt. Thank you for your patience and understanding.
We offer express delivery to most locations with tracking available. Express shipping times for different locations are listed below**:
Express delivery to the USA: 2-4 days*
Express delivery to CANADA: 2-3 days*
Express delivery to AUSTRALIA: 2-4 days*
Express delivery to the UK: 1-3 days*
*NOTE: Delivery times are IN ADDITION to order processing times (1-2 days). Make sure to include this processing time in your delivery calculation.
** NOTE: that express shipping times are not guaranteed. The entire shipping industry is still facing unprecedented challenges and delays, causing a worldwide slowdown in deliveries. Unfortunately, these delays are out of our control. We continuously monitor this situation and update delivery estimates on our website accordingly.
In regions outside those listed above, we don’t offer an express option. This is because the current express services in those regions aren’t reliable enough, or there are currently no options available in that region with our current warehouse network.
We have warehouses in the USA, Canada, Australia and the UK. We will ship from whichever warehouse is closest to you unless that location does not have sufficient stock, in which case we will ship from wherever will get you your order the fastest. Generally:
Conversation Starter Packs are shipped from either the USA, CA, AU or UK
Decluttering, WordUp! Packs and other non-Playing Card products are shipped from either the USA, CA, AU or UK
Playing Card Decks are shipped only from the USA
Yes, Talking Point Cards' customers live all across the globe, so we can (and do) ship to anywhere with a letterbox.
Outside of the Free Shipping areas (USA, CA, AU and the UK), shipping may vary as we do not offer a flat rate, but you will be able to review the total cost before completing your order.
Import duties and taxes
Customers outside of the countries we ship orders from (USA, CA, AU and the UK) will pay applicable import, duty, and Customs fees as determined by your local government. For some countries, these charges are collected at checkout. Please carefully read all messages at checkout to determine whether duties and taxes are pre-paid or due upon delivery.
Talking Point Cards does not offer refunds on international orders refused due to unpaid import-related costs.
As with all international shipments, Customs fees are determined by your local government. Any fees are due and collected by the carrier at the time of delivery. Since Talking Point Cards does not set these fees, we are unable to provide an estimated amount.
AS SOON as you realize you have given us the wrong shipping information, contact us at support@talkingpointcards.com.
If you contact us and we receive your message before the order has been fulfilled, we can cancel / modify the order.
However, if we receive your message after the order has been fulfilled, there is no way for us to retract or modify the shipment.
Please double-check your shipping address before completing your order.
No, sorry. We’ve searched high and low, and our provider offers the best combination of excellent service and competitive rates.
The FREE DOWNLOADABLE GIFT: Digital Gratitude & Mindfulness Pack is a bonus resource we provide each customer as an extra 'thank you' for your purchase.
It is not a physical product, but a downloadable, printable resource that will be delivered to you via email after completing your order. You can also access it in the first and second email you receive after making a purchase.
Note that this Digital resource is in addition to your main order, which is shipped separately to your address.
For all general inquiries, please contact us at support@talkingpointcards.com or +1 313-509-8643
© 2023 Talking Point Cards