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Free Shipping &
Returns
200 Questions
Cover 15+
Important Areas
Designed &
Approved by
Industry Experts
Compact and
Portable
FSC-Certified
Sustainable
Materials
Over 1 Million
Printed
FREQUENTLY ASKED QUESTIONS ABOUT GENERATIONS PACK
The questions in the Generations Pack are purposefully designed by family & communication experts to span an entire lifetime while being relevant & engaging for ages 5 & up. You can confidently pull any card, knowing it will be suitable for all ages.
You can use the Generations Pack any way you want! Have the grandkids ask the questions themselves or let the elders pick and choose. All that matters is that stories are told and memories are made!
The Generations Pack is a much more casual and fun way to learn grandparents’ life stories than working through a journal or workbook. You don’t need to sit down for an interview when you can all have a delightful conversation instead!
Grandchildren have a natural curiosity about the lives of their elders, and grandparents love to feel like their voice is valued and sought after. All you have to do is bring out the cards and watch as stimulating discussions last for hours.
You can find free prompts on Google, but remember - you get what you pay for! Our difference is we put a huge amount of time, expertise and care into crafting questions that aren't just fillers but catalysts for meaningful conversations and memories.
See what's inside the Generations pack
See what's inside the Generations pack
More Than 21,000+ Happy Families Worldwide
Why not hear from some of our thousands of happy customers?
SHIPPING COSTS Within the continental United States (domestic shipping), Canada, Australia and the United Kingdom, shipping is FREE ($0). Orders outside these areas starts at $9.95. If we do not have sufficient stock, we will make sure your order is fulfilled as quickly as possible from the next closest region with NO additional shipping cost to you. You can track your shipment in real time HERE.
STANDARD DELIVERY
- USA: Estimated delivery 4-7 working days*.
- CA: Estimated delivery 3-6 working days*.
- AU: Estimated delivery 4-6 working days*.
- UK: Estimated delivery 3-5 working days*.
EXPRESS DELIVERY
- USA: Estimated delivery 2-3 working days*.
- CA: Estimated delivery 2-4 working days*.
- AU: Estimated delivery 2-4 working days*.
- UK: Estimated delivery 2-3 working days*.
*NOTE: Delivery times apply AFTER YOUR ORDER HAS SHIPPED, which takes an additional 1-2 business days from placing an order. You can track your shipment in real time HERE.
TRACKING YOUR ORDER Just enter your order email / phone number and your order ID to our handy tracking tool to see exactly where your order is!
TALKING POINT CARDS RETURN POLICY
- We think you’re going to love your new products. However, if you aren’t completely satisfied with your purchase, you can return or exchange your item(s) within 30 days of delivery.
Returns & Exchanges
- Returns are refunded to the original payment method (return shipping costs are not refunded).
- Exchanges ship free and are offered on products of equal value only. Your return shipping cost is not refunded. Only U.S., Canadian, Australian & UK orders are eligible for exchanges.
- Returns and exchanges are processed promptly, usually within 3-5 business days of receipt.
- Simply reach out to our customer service team at support@talkingpointcards.com to get the process started!
TAX Any additional tax including GST and sales tax will be assessed in line with local laws and displayed at the checkout page before completing your purchase.
CUSTOMS FEES When you check out on our site you will pay using your local currency (USD for the United States, AUD for Australia, CAD for Canada, etc). We have warehouses in the USA, Australia, Canada and the UK and will ship locally wherever possible to avoid any import tax or duties.