-
Free Shipping &
Returns -
200 Questions
Cover 15+
Important Areas -
Designed &
Approved by
Industry Experts -
Compact and
Portable -
FSC-Certified
Sustainable
Materials -
Over 1 Million
Printed
FREQUENTLY ASKED QUESTIONS ABOUT SUPPORT PACK
Questions? We've got you covered:
The questions in the Support Pack are purposefully designed by family & communication experts to be relevant and engaging for ages 5 and up. You can confidently pull any card, knowing it will be suitable for all ages, family types & confidence levels
The Support Pack can be used in all kinds of ways. Whether you switch off picking cards, let them decide, or focus on one category at once - what’s most important is that you demonstrate how much you value their perspective.
Each card in the Support Pack can play a pivotal role in the healing process. Because these questions were written by clinical psychologists, they are perfectly phrased to meet kids where they’re at and create accessible two-way conversations.
There’s no way to know exactly what your child will share, but it’s important that parents push past feelings of awkwardness in order to best be there for their children.
You can find free prompts on Google, but remember - you get what you pay for! Our difference is we put a huge amount of time, expertise and care into crafting questions that aren't just fillers but catalysts for meaningful conversations and memories.
See what's inside the Support pack:
EACH PACK HAS 200 CARDS IN 5 CATEGORIES:
See what's inside the Support pack:
EACH PACK HAS 200 CARDS IN 5 CATEGORIES:
More Than 1,000,000+ Decks Printed Worldwide
Loved By Everyone
Why not hear from some of our thousands of happy customers?
FAQs about Talking Point Cards
SHIPPING COSTS Within the continental United States (domestic shipping), Canada, Australia and the United Kingdom, shipping is FREE ($0). Orders outside these areas starts at $9.95. If we do not have sufficient stock, we will make sure your order is fulfilled as quickly as possible from the next closest region with NO additional shipping cost to you. You can track your shipment in real time HERE.
STANDARD DELIVERY
- USA: Estimated delivery 4-7 working days*.
- CA: Estimated delivery 3-6 working days*.
- AU: Estimated delivery 4-6 working days*.
- UK: Estimated delivery 3-5 working days*.
EXPRESS DELIVERY
- USA: Estimated delivery 2-3 working days*.
- CA: Estimated delivery 2-4 working days*.
- AU: Estimated delivery 2-4 working days*.
- UK: Estimated delivery 2-3 working days*.
*NOTE: Delivery times apply AFTER YOUR ORDER HAS SHIPPED, which takes an additional 1-2 business days from placing an order. You can track your shipment in real time HERE.
TRACKING YOUR ORDER Just enter your order email / phone number and your order ID to our handy tracking tool to see exactly where your order is!
TALKING POINT CARDS RETURN POLICY
- We think you’re going to love your new products. However, if you aren’t completely satisfied with your purchase, you can return or exchange your item(s) within 30 days of delivery.
Returns & Exchanges
- Returns are refunded to the original payment method (return shipping costs are not refunded).
- Exchanges ship free and are offered on products of equal value only. Your return shipping cost is not refunded. Only U.S., Canadian, Australian & UK orders are eligible for exchanges.
- Returns and exchanges are processed promptly, usually within 3-5 business days of receipt.
- Simply reach out to our customer service team at support@talkingpointcards.com to get the process started!
TAX Any additional tax including GST and sales tax will be assessed in line with local laws and displayed at the checkout page before completing your purchase.
CUSTOMS FEES When you check out on our site you will pay using your local currency (USD for the United States, AUD for Australia, CAD for Canada, etc). We have warehouses in the USA, Australia, Canada and the UK and will ship locally wherever possible to avoid any import tax or duties.
Love this? Then you may also enjoy:
For all general inquiries, please contact us at support@talkingpointcards.com or +1 313-509-8643
© 2023 Talking Point Cards